Customer App Guide
Understand customer registration, discovery, product pages, cart, checkout, orders, tracking and account features.
EXPLORE CUSTOMER APP →
PLATFORM GUIDES
Understand Every Part of Your Commerce Platform.
Explore practical guides for the apps, operations and systems that work together to power a modern grocery, food, marketplace or pharmacy business.
Vendor App Guide
Learn how sellers manage stores, products, inventory, incoming orders, earnings and day-to-day operations.
EXPLORE VENDOR APP →Delivery App Guide
Follow the rider journey from assignment and pickup through navigation, delivery status and completion.
EXPLORE DELIVERY APP →Admin Panel Guide
See how the central admin system manages customers, vendors, products, orders, delivery and business settings.
EXPLORE ADMIN PANEL →Customer Website Guide
Understand the responsive web storefront, product discovery, checkout and connection with the mobile experience.
EXPLORE WEBSITE →Reports & Analytics Guide
Understand the business information you can use to monitor orders, revenue, customers, vendors and operations.
EXPLORE FEATURES →How the Platform Fits Together
The individual components become powerful when they operate as one connected workflow.
01 — CUSTOMER
Discover & Order
Customers use your app or website to browse products, add to cart and place an order.
02 — VENDOR
Accept & Prepare
Stores or sellers receive the order and prepare it for fulfillment.
03 — DELIVERY
Pickup & Deliver
Delivery partners receive the assignment and complete the delivery.
04 — ADMIN
Monitor & Control
Your team manages the ecosystem and sees the business from one central place.
Choose Your Starting Point.
Different businesses have different priorities. Start with the part of the platform you want to understand first.
Starting a Delivery Business?
Learn how the customer, vendor and delivery workflow connects to create a complete local commerce operation.
EXPLORE SOLUTIONS →Planning a Marketplace?
Understand how multi-vendor products, sellers, customers and fulfillment can operate inside one ecosystem.
EXPLORE MARKETPLACE →Guide FAQs
Are these guides technical documentation?
They are designed as business-friendly platform guides, helping you understand what each component does and how it fits into the overall operation.
Which guide should I read first?
If you're new to the platform, start with the Customer App and then follow the Vendor, Delivery and Admin workflows.
Can NaanPlan be customized?
Custom functionality and business-specific workflows can be discussed through the Custom plan.
Can I see the complete platform before starting?
Yes. You can book a free demo to walk through the platform and discuss your requirements.
Want to See It Live?
Take the next step and see how the complete NaanPlan ecosystem works together.