01
Receive
Delivery partners see available or assigned orders that need action.
DELIVERY APP
Put every delivery in control.
Give delivery partners a dedicated app to receive assignments, navigate to pickup and drop-off points, update delivery status and manage the last mile.
✓ Delivery Partner App✓ Order Assignments✓ Route Support✓ Status Updates✓ COD Workflows
NaanPlan Delivery Operations
ACTIVE DELIVERY#NP5421Out for delivery
DELIVERY APP
Your next delivery is ready.
#NP5421 · PickupVendor Store · 1.8 km away₹1,249 · COD
Drop-offCustomer · 3.2 km awayETA · 18 min
Start Delivery →
Today's Deliveries12
DELIVERY WORKFLOW
From assignment to doorstep, every step is connected.
Give delivery partners a simple workflow that keeps pickups, routes, status updates and customer handoffs organized.
02
Accept
Review pickup, drop-off and order information before starting.
03
Pickup
Navigate to the seller or store and collect the prepared order.
04
Deliver
Complete the last-mile journey and keep the order status updated.
05
Complete
Finish the delivery and capture the required completion information.
DELIVERY ASSIGNMENTS
Know exactly what needs to be delivered.
Keep delivery partners focused with clear order information before they start the trip.
- ✓ Order number and item information
- ✓ Pickup location
- ✓ Customer and drop-off details
- ✓ Delivery amount and COD information
- ✓ Delivery status and next action
Delivery AssignmentNew
#NP5421 · 3 itemsACCEPT
PickupVendor Store · 1.8 km
Drop-offCustomer · 3.2 km
Pickup orderOrder prepared and ready
Deliver to customerHome · Customer #1824
Estimated route5.0 km · 18 min
Delivery RouteActive
Pickup → Customer5.0 km · 18 min
ROUTE & NAVIGATION
Make the last mile easier to manage.
Give delivery partners the information they need to move from pickup to drop-off with a clear route and delivery context.
- ✓ Pickup and drop-off locations
- ✓ Route information
- ✓ Delivery destination context
- ✓ Active delivery status
- ✓ Customer handoff workflow
DELIVERY STATUS
Keep customers and operations in the loop.
Delivery status updates flow back into the platform so the customer and operations team can see where an order is in its journey.
- ✓ Accepted
- ✓ Pickup started
- ✓ Picked up
- ✓ Out for delivery
- ✓ Delivered
Order #NP5421Live Status
AcceptedDelivery partner accepted the assignment
Picked UpOrder collected from the seller
Out for DeliveryOn the way to the customer
DeliveredOrder completed
DELIVERY FEATURES
Everything delivery partners need for the last mile.
Core delivery-side capabilities designed to keep assigned orders and delivery operations organized.
01
Delivery Assignments
Show delivery partners the orders assigned to them.
02
Order Details
Provide pickup, customer, item and order information.
03
Pickup Workflow
Move orders through the pickup stage before delivery.
04
Delivery Status
Update the order as it progresses through delivery.
05
Route Support
Use location and route context to navigate deliveries.
06
Customer Details
Access the information needed for the customer handoff.
07
COD Collection
Support cash-on-delivery information and collection workflows where configured.
08
Delivery History
Keep completed delivery activity accessible to the partner.
09
Notifications
Keep delivery partners informed about relevant assignments.
10
Availability
Support the operational availability model configured for delivery partners.
11
Delivery Earnings
Show relevant delivery-side earnings information where supported.
12
Connected Operations
Keep delivery actions connected to sellers, customers and admin.
Delivery ActivityThis Week
DELIVERIES142Completed
ACTIVE08In progress
COD₹18KCollected
#NP5421 Delivered
#NP5418 Out for delivery
#NP5412 Delivered
#NP5409 Completed
DELIVERY OPERATIONS
Give your delivery team a clear view of their work.
Delivery partners can see active assignments and completed activity so the day-to-day workflow stays organized.
- ✓ Active delivery visibility
- ✓ Completed delivery history
- ✓ COD activity where applicable
- ✓ Delivery-side status visibility
CONNECTED ECOSYSTEM
Delivery is the final link between your platform and the customer.
The delivery app connects customer orders and seller fulfilment to the last-mile experience.
Customers see their order move.
Delivery-side status updates can flow back to the customer experience so shoppers stay informed about their order.
Order StatusTrackingNotificationsDelivery Updates
Fulfilment becomes a complete operation.
Once a seller prepares an order, delivery partners take over the last mile while admin retains centralized visibility.
Seller ReadyAssignmentPickupDeliveryAdmin
MULTI-VERTICAL DELIVERY
One delivery workflow across your business models.
Use the delivery layer across the commerce verticals operated through your NaanPlan platform.
Pick up marketplace orders and deliver them.
Connect seller fulfilment with last-mile delivery for grocery and eCommerce orders.
Store PickupOrdersCODDelivery Status
Handle specialized delivery journeys.
Connect restaurant and pharmacy fulfilment to delivery workflows, including module-specific order context.
RestaurantPharmacyPrescriptionDelivery
READY TO STREAMLINE DELIVERY?Give your delivery team
Give your delivery team
the right tools.
Launch a connected delivery app for assignments, routes, status updates and last-mile operations.
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