CUSTOMER WEBSITE

Your storefront, live on the web.

Give customers a fast, branded web experience to discover products, browse stores, place orders and shop from any modern browser.

✓ Responsive Website✓ Your Brand✓ Product Discovery✓ Cart & Checkout✓ Connected Platform
NaanPlan Customer Website
YOUR BRAND · YOUR STORE

Everything you need, delivered.

Discover products, offers and stores from your branded online marketplace.

MOBILE WEB

Shop from anywhere.

Premium EssentialsIn stock · Featured₹899
Daily Care BundleSpecial offer₹599
WEB CUSTOMER JOURNEY

From first visit to completed order.

Build a complete web shopping experience that connects discovery, product browsing, cart, checkout and order activity.

01

Discover

Customers land on your storefront and explore categories, offers and featured content.

02

Search

Find products, stores and relevant catalog content through the web experience.

03

Explore

View product details, variants, pricing, availability and seller information.

04

Checkout

Add items to cart, select delivery details and complete the purchase flow.

05

Track

Stay connected to order activity through the wider NaanPlan platform.

BRANDED STOREFRONT

Turn your website into a digital storefront.

Use the web experience to present your business, products and promotions under your own brand.

  • ✓ Brand identity and storefront presentation
  • ✓ Promotional banners and content
  • ✓ Categories and product sections
  • ✓ Featured products and offers
  • ✓ Responsive customer experience
Homepage Builder ViewStorefront
Sections
Responsive StorefrontDesktop + Mobile
RESPONSIVE EXPERIENCE

One storefront across every screen.

Make your marketplace accessible from desktop, tablet and mobile browsers with a responsive customer-facing experience.

  • ✓ Desktop storefront
  • ✓ Tablet-friendly layouts
  • ✓ Mobile web experience
  • ✓ Consistent brand presentation
  • ✓ Connected commerce workflow
PRODUCT DISCOVERY

Make browsing easy and visual.

Give customers a clear path from your homepage to categories, products and seller storefronts.

  • ✓ Search and product discovery
  • ✓ Categories and subcategories
  • ✓ Product listing pages
  • ✓ Product detail pages
  • ✓ Seller/store discovery
Product DiscoveryMarketplace
WEBSITE FEATURES

Everything around the shopping journey.

Core web capabilities that make the customer storefront useful beyond a simple homepage.

01

Home Page

Branded storefront with promotional and discovery sections.

02

Search

Help customers find products and relevant marketplace content.

03

Categories

Organize products into browsable categories and subcategories.

04

Product Details

Present product information, pricing, options and availability.

05

Cart

Let customers review and manage items before checkout.

06

Checkout

Connect address, delivery and payment steps into one flow.

07

Customer Account

Give customers access to their account and relevant activity.

08

Order History

Keep previous purchases accessible from the web experience.

09

Offers

Surface supported discounts, promotional sections and offers.

10

Wishlist

Support saved products for customers who want to revisit items.

11

Seller Stores

Let customers explore sellers and marketplace storefronts.

12

Order Tracking

Connect the web customer experience to ongoing order activity.

Checkout FlowConnected
CART & CHECKOUT

Take customers from “Add to Cart” to order.

Keep the final purchase journey focused with a connected cart and checkout experience.

  • ✓ Cart management
  • ✓ Address selection
  • ✓ Delivery options
  • ✓ Promo codes where configured
  • ✓ Payment and order confirmation
CONNECTED PLATFORM

The website is not separate from your commerce ecosystem.

Customer actions on the website can flow into the same platform that powers your apps, sellers, delivery partners and admin operations.

  • ✓ Website → Customer experience
  • ✓ Customer → Vendor order workflow
  • ✓ Vendor → Delivery workflow
  • ✓ Delivery → Customer status
  • ✓ Admin → Centralized control
<platform>
  <customer-website>
    discover → cart → checkout
  </customer-website>

  <customer-app>
    orders → tracking
  </customer-app>

  <seller-app / delivery-app>
    fulfilment → delivery
  </seller-app / delivery-app>

  <admin-panel>
    control → reports → settings
  </admin-panel>
</platform>
BUILT FOR YOUR BUSINESS

One website across your commerce models.

Use the customer website as the web storefront for the business model you operate.

01

Grocery

Product categories, grocery discovery, cart, checkout and delivery.

02

Food

Restaurant discovery, menus, addons, ordering and delivery.

03

eCommerce

Marketplace browsing, sellers, products, variants and checkout.

04

Pharmacy

Pharmacy product discovery with supported prescription workflows.

WEB + APP ECOSYSTEM

Give customers the choice of web or mobile.

Let customers discover and shop from the channel that works best for them while your business operates from the same connected platform.

WEB

Customer Website

Reach customers through a browser-based storefront with discovery, product browsing, cart and checkout.

DesktopTabletMobile Web
MOBILE

Customer App

Give returning customers a dedicated mobile experience connected to the same customer and order workflows.

AndroidiOS*Push
OPERATIONS

One Platform

Both customer channels connect to sellers, delivery operations and the central admin panel.

VendorDeliveryAdmin
CUSTOMER WEBSITE FAQ

Questions about your web storefront.

Can the website use my own brand?

Yes. The customer-facing website is positioned as a branded storefront for your business.

Is the website responsive?

The page is designed around a responsive customer web experience for desktop, tablet and mobile browser users.

Can customers search and browse products?

Yes. Product discovery, categories, product pages and seller/store discovery are part of the customer web journey.

Can customers place orders from the website?

The website is designed to connect the cart, checkout and order workflow to the wider platform.

Can the website support Grocery, Food, eCommerce and Pharmacy?

The underlying eMarket platform supports these business modules. Exact website functionality depends on the selected configuration.

Is the website connected to the customer app?

The website and customer app can sit on the same connected commerce platform, sharing the broader customer, order, seller and delivery ecosystem.

Can customers track orders from the website?

Order activity can be connected to the wider platform and customer order workflow; exact web tracking behavior depends on the configured implementation.

READY TO GO LIVE?

Put your business
on the web.

Launch a branded customer website connected to your apps, sellers, delivery operations and admin panel.

Book a Free Demo →